Manufacturing Defect
For manufacturing defect, Rs.100 will be reimbursed along with the product replacement. If the product is unavailable, a full refund will be made. Kindly check the exchange section for the details.
Quality Dissatisfaction
This is subjective and the quality criteria for each individual varies. We do not offer a refund for this. But we do respect our customer’s perspective and in genuine circumstances we can offer a store credit. Please note shipping won’t be refunded and customer has to self-ship the product back.
Color Variation
In case of any doubts with the color of the product, please free to contact us for clarification. Exchanges due to color variations won’t be accepted.
Since the products are hand- embroidered, at times there may be a slight variation in the design. Please note we do not regard this as a defect. In such situations, refund cannot be initiated.
Size Issues
For size issues , replacement of the product with the correct size shall be made. If the size is unavailable, a store credit shall be made.
Shipping charges are non-refundable and customer has to self-ship the product back.
In case of any doubts with the size of the product , please feel free to contact us for clarification.